Privacy and Cookies Policy

1. Information we collect and why

We only collect information that is essential to providing you with our services in a secure and efficient manner.

• Scheduling Information: When you book a service with us, we ask for your name, email address, and mobile phone number. We use this information to confirm and manage your appointment, and to contact you if necessary.
• Contact Information: If you send us a message or email, we collect your name and email address so that we can respond to your request.

2. Cookies and similar technologies

We use cookies and other tracking technologies on our website to improve your experience. Cookies are small text files stored on your device that help us understand how our website is used.

• Essential Cookies: These cookies are necessary for the website to function properly, for example, to process your appointment securely.
• Analytics Cookies: If you agree, we use cookies to analyze website traffic (for example, with Google Analytics) and understand what our customers are looking for most, so we can improve our services and browsing experience.

You have control over cookies. You can manage them at any time in your browser settings. If you do not accept analytics cookies, the website will continue to function.

3. How we use your information

Your personal information is used exclusively for the following purposes:

• Process your appointments and ensure that the service is provided as agreed.
• Communicate with you about your appointments, including reminders or any changes.
• Answering your questions and providing customer support.
• Improve our website and services based on how the site is used (only if you have accepted analytics cookies).
• To comply with our legal obligations, where applicable.

4. Sharing data with third parties

We do not sell or rent your personal information. We may share your data with service providers who help us operate our business, but only the minimum necessary for the performance of services.

• Fresha: We use the Fresha platform for our online scheduling system. When you make an appointment, your data is processed by them on our behalf, in accordance with their own privacy policies.
• Hosting and Email Services: Other services, such as our website hosting and email provider, may also have limited access to data for the maintenance of their functionalities.

We ensure that all our partners comply with data protection laws and are contractually obliged to protect your privacy.es

5. Data security

We have adopted technical and organizational security measures to protect your information from unauthorized access or loss. Although no security method is 100% foolproof, we are committed to doing everything in our power to protect your data.

6. Your GDPR rights

Under the GDPR, you have rights regarding your personal data. You may, at any time, request:

• Access: Access a copy of the data we hold about you.
• Correction: Correct incorrect or incomplete data.
• Forgetfulness: Request the complete deletion of your data.
• Opposition: Object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us.

7. Updates to this policy

This policy may be updated periodically to reflect changes in our data practices or legislation. The date of the last update will always be visible at the top of the page. This policy takes effect from August 2025.

8. Contact

If you have any questions about our Privacy Policy, you can contact us via email at:

erickson.barbearia2k@gmail.com